About Us

About Us

West East Travel was established in 1988 and started by primarily specializing in travel for the Vietnamese and Thai communities, arranging travel for clients who wished to fly home to visit friends, relatives and loved ones. Still at the heart of these communities today, WestEast Travel has received numerous awards for outstanding achievements in serving both communities by the Vietnamese Embassy in London and the Thai temple in Wimbledon respectively.

Now in its 23rd year of trading, the company has expanded immensely since its inception in 1988 and has moved offices 3 times within the last 10 years to accommodate for the increase of reservations consultants and clients, and to date, has arranged hundreds of thousands of flights and holidays for our clients. Now based in Hammersmith, West London, we deal directly with over 25 of the worlds leading airlines and have a product offering of flights, accommodation and related travel services throughout the entire regions of Asia and Australasia.

West East Travel were appointment General Sales Agents for Thai Airways International worldwide holiday programme, Royal Orchid Holidays in 2006 and to date has arranged packages and tailor made holidays for holiday makers throughout Thailand and South East Asia. 

West East Travel is not a .com business, we have highly trained reservation consultants based in our UK office to offer you the best advice and plan your flights or holidays. All of our reservation agents are multi lingual, experienced and passionate and this ensures you get the best booking experience each and every time. So whether you book online, over the phone, or in person at our office, you can rest in the comfort that should you require any additional assistance, there is always an experienced consultant ready to help you.

We are confident that are prices are among the very best and this led us to introducing our ‘Price Promise’ policy in 2006. In order for us to be this confident, we pro-actively research the market vigorously on a daily basis to ensure what we offer is at the best price.  Our ‘Price Promise’ policy is simple, if you can find the exact same flights cheaper anywhere else, we will simply beat the quote (please see our ‘Price Promise’ page for more details).

To protect our clients and allow you to book in confidence, we are accredited by the International Air Transport Association (IATA) and hold a full Air Travel Organisers License (ATOL) with the Civil Aviation Authority (CAA). We are also a member of ITC compliance who are regulated by the Financial Standards Authority to safeguard the selling of our insurance products to you. Furthermore, we are fully PCI complaint and all online transactions are transmitted securely to our servers with the added security of your payments being 3D secure (an online version of Chip & PIN).

By keeping abreast of the latest technology, coupled with profound knowledge and information and combined with over two decades of expertise, we are confident we can offer you exactly what you require, all at exceptional and unbeatable prices.