Financial Protection

At West East your financial protection is very important to us.

Air Travel Organisers Licensing (ATOL) is a financial protection scheme managed by the Civil Aviation Authority (CAA). All holiday companies selling air holiday packages and flights in the UK are required by law to hold a licence called an Air Travel Organisers Licence (ATOL), which is granted after the company has met the CAAs licensing requirements.

Each ATOL holder is issued with a unique ATOL number, which can be checked on the ATOL website, and must contribute to a protection fund called the Air Travel Trust (ATT). Our ATOL number is 3619. ATOL protection extends primarily to customers who book and pay in the UK. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will not lose money for any advance bookings.

IATA, the International Air Transport Association, is the Trade Association of the worlds international airline industry and works with its airline members and the air transport industry as a whole to promote safe, reliable, secure and economical air travel for the benefit of the worlds consumers. . One of the many functions of IATA is their Agency programme. On behalf of their airline members, IATA approves and controls more than 90,000 accredited passenger agents worldwide.